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ActivePoin: Natural Language Processing
A natural language engine, with sentence contextual understanding, (versus a search engine) that helps on-line customers find the information they're looking for.
More Info: Guided engines that help and direct customers towards appropriate solutions.
A reporting tool that is based on user system logs which enables system owners to know exactly what the on-line customers are asking for and unable to find.
An integrated chat system that allows the User to also consult with a company assistant when available. This system can be used as a stand-alone product.
URL: www.activepoint.com
Category: Internet Consultants
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